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Universal Studios Japan has two first-aid locations: First Aid in the Hollywood area and South First Aid in the San Francisco area. If you feel unwell or are injured in the park, visit one of them or ask a nearby crew member to help you find the appropriate location.
The park says these rooms are not medical facilities and do not provide treatment or medication. For an urgent situation, tell a crew member immediately so they can help direct you to assistance.
Where are the first-aid locations?
The park lists First Aid in the Hollywood area and South First Aid in the San Francisco area. Both are inside the park. Use those names when asking a crew member for directions; the closer location depends on where you are.
If someone in your group is unable to walk comfortably, ask a crew member for assistance rather than leaving them to find the room alone. Check the park map on the day of your visit for the current layout.
What can the rooms provide?
The park directs guests who feel unwell or are injured to either first-aid location. It also states that the locations are not medical facilities and do not provide treatment or medication. Do not count on either room to supply a medicine you need or to replace care from a medical facility.
Services and access can change. If you need help or are unsure where to go, explain the situation to a crew member and ask for directions to suitable assistance.
Accessible facilities
Both first-aid locations have accessible diaper-changing rooms with adjustable beds and restrooms for ostomates. If your party needs one of these facilities, ask a crew member which location is most convenient from where you are.
Before your visit
- Keep any medication you may need during the park day with you, according to its storage requirements.
- Make sure the people in your group know how to reach one another if you separate.
- On arrival, locate the Hollywood and San Francisco areas on the park map. Save the names of both first-aid locations so you can ask for help quickly.
Frequently asked questions
How many first-aid locations are at Universal Studios Japan?
There are two: First Aid in Hollywood and South First Aid in San Francisco.
Can you get medication at first aid?
No. The park says its first-aid rooms do not provide medications or treatment.
Are accessible changing facilities available?
Yes. Both locations have accessible diaper-changing rooms with adjustable beds, as well as restrooms for ostomates.